Managed IT Services
Your systems, proactively maintained and supported end to end.
Managed IT · Cybersecurity · Cloud
Technology with an edge.
FalconEdge IT keeps the technology behind Windsor-Essex businesses secure, monitored, and quietly out of the way — so your team can get on with the work.
< 1 hrresponse on priority tickets
24 / 7backup & security monitoring
$500/mostarting price, all-in
What we run
A full IT department, on tap.
Eight service lines, one point of contact. Take the whole stack or the piece you’re missing.
Cybersecurity
Monitoring, defense, and phishing training that stops problems early.
Infrastructure Solutions
Networks, servers, and firewalls built to stay up.
Cloud Services
Microsoft 365, Google Workspace, and migrations done cleanly.
Consulting
Straight IT advice and roadmaps for what to do next.
Procurement & Deployment
Sourcing and rolling out hardware without the guesswork.
Maintenance & Support
Certified upkeep that keeps downtime and surprises down.
IT Resourcing
Certified people for short projects or busy stretches.
Why FalconEdge
We prevent problems. We don’t just bill for them.
Founded to make technology simple for small and mid-sized businesses — hands-on, local, and accountable.
RELIABILITY
Your systems stay running. That’s the baseline, not the pitch.
SECURITY
Your data and operations are protected first, everywhere.
CLARITY
Plain language, fixed scope, no jargon on the invoice.
COMMITMENT
We treat your business like it’s our own.
Managed plans
Pick a tier. Grow into the next one.
Fixed monthly pricing in CAD. Every plan starts with the free consultation and a documented onboarding.
Bronze
$500 / month
Remote helpdesk for up to 10 users.
- Remote helpdesk (up to 10 users)
- Software & Microsoft 365 troubleshooting
- Cloud backup monitoring
- Monthly security patching
Silver MOST CHOSEN
$1,000 / month
Full remote support for a growing team.
- Everything in Bronze
- Unlimited remote support (up to 25 users)
- Microsoft 365 / Google Workspace management
- Device setup — laptops, phones, printers
- Security basics: policy, antivirus, phishing training
Gold
$1,500+ / month
A strategic IT partner in the room.
- Everything in Silver
- Virtual CIO: IT strategy & budgeting
- Advanced security: MFA, compliance checks
- Network setup & monitoring — routers, firewalls, VPN
- Quarterly tech-roadmap review with leadership
Not sure which tier fits? The consultation call sorts that out in 20 minutes.
Where we work
Based in Windsor-Essex County. On call across Ontario.
On-site when the job needs hands. Remote for everything else — usually the same day.